We want you to be happy with your Desert Nectar Honeyworks purchase.
Because many of our products are food or personal-care items, we cannot accept returns or exchanges on opened or used products for health and safety reasons. We also cannot offer refunds based solely on personal taste or fragrance preference.
That said, we stand behind what we make. If your order arrives damaged, incorrect, defective, or simply isn't what you reasonably expected it to be, please contact us and give us the opportunity to make it right.
Depending on the situation, that may mean a replacement, credit, refund, or another solution that makes sense. We may ask for a photo of damaged or defective items so we can understand what happened and improve.
Please contact us within 3 days of delivery if there is a problem with your order.
Our goal isn't to hide behind a policy — it's to treat people fairly and take care of our customers.
Small batches. Local honey. A growing apiary.
Desert Nectar began with a love for real honey, the bees that make it possible, and a desire to know where our honey comes from. While we establish and grow our own New Mexico apiaries, we source honey locally and put the bees first.
